Medical Document Automation Should Not Automate Medical Judgment

User Education

Medical Document Automation Should Not Automate Medical Judgment How healthcare teams can use Word-based automation for administrative documents while keeping clinical decisions with qualified professionals. A referral letter, patient notice, records request, or insurance response may look like one document. In practice, it often contains two very different kinds of work. One part is administrative.…

Template Governance: Who Should Be Allowed to Change Automated Word Documents?

Experienced user, User Education

Template Governance: Who Should Be Allowed to Change Automated Word Documents? Automated templates carry professional decisions. They should not be changed casually. A staff member finds outdated wording in an automated Word template. The correction looks obvious. A sentence needs to be updated. A role name should change. A clause should be removed. The person…