Drop us an email explaining the issue. We’ll do our very best to respond promptly: typically within 2 hours on business days and 6 hours on holidays. Please:
- Always visit the Diagnostic Portal first and follow its steps as appropriate
- Describe the issue with some real detail
- If you’re already a user, tell us what version of Word™ and TheFormTool or Doxserá you’re using
- With enough detail, we can generally have you up and running in less than 2 hours
We suggest email as the fastest, most effective route to help.
Our Sales Desk is generally available from 6 AM PT to 7 PM PT.
Service-oriented emails from existing customers get first priority, always.
Contact Information
Address:
5815 Lacey Blvd. SE #8626
Lacey, WA 98509
Email address:
info@theformtool.wp.urdemo.website
Service Desk
available from 6 AM PT to 7 PM PT
FREE service is available to our customers through email to
service@theformtool.wp.urdemo.website.
For best service, please provide the information developed by answers to the questions on the Request Help form after stepping through the Diagnostic Portal.
Note: External IT consultants, please have our customers contact us directly to take advantage of our offer of free service.